139DEC delivers parcels all over the world via DHL Express. Please note that most items on our website are produced to order and ship within 7-14 business days or less from the order date.
During sale seasons orders might suffer a slight delay due to an excessive amount of orders being filled out.
You will receive an email notification with tracking information once your order ships. If you don't receive a shipping confirmation email within 14 business days, please contact us at firstname.lastname@example.org, and we'll get back to you within 24 hours.
Depending on your location, delivery will normally take 3-5 business days from dispatch. 139DEC will not be held responsible for a delay in shipment caused by weather conditions, international customs issues or any other circumstances beyond the control of 139DEC.
Please note that orders are shipped delivery duties unpaid (DDU). Customs, duties and taxes are not included in the item price or shipping cost. When you place an order, you agree to pay any applicable customs, duties, or taxes levied by your destination country.
Unfortunately, we cannot calculate these charges prior to your order being placed, and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery.
Once orders are sent the cancellation of it or a change of delivery address will no longer be possible, please make sure to fill out a correct address when checking out. Once you receive your parcel, you can ask for the return or exchange within 14 days you (or someone you nominate, other than a carrier) received the goods. Please read our Return policy for more information.
Any questions? Contact our customer care team: email@example.com